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Every call answered. Day or night.

A custom-built voice AI agent that answers every inbound call, logs the details straight into your systems, and places outbound calls to follow up and confirm outcomes – so no call goes unanswered and nothing gets lost in a notepad.

Every call answered, day or night
24/7
Answers, understands, transfers
Inbound
Follows up and confirms, on its own
Outbound
Live · Inbound call00:38
CustomerHi, I want to check the status of my complaint.
AgentOf course – could I get your order number?
Logged to CRM
Every call answered, logged and followed up – without anyone lifting the phone.
Voice AI Agents · Techanzy

The problem

A phone line is only as good as who is free to answer it.

Silent after hours

Evenings, weekends and holidays go unanswered – customers hang up, or worse, don't call back at all.

Details get lost

Manual note-taking means complaints get logged inconsistently, half-written, or not at all.

Follow-ups fall through

Chasing a status update is a manual chore – it slips, cases go cold, and customers are left waiting.

Two directions, one agent

Handles the call coming in – and the one that needs to go out.

Inbound

Answers every call, understands the request.

Picks up, every time

Day or night, weekday or holiday – the line is always answered, with no hold queue.

Logs it straight into your system

Captures the customer, product and complaint and writes it directly into your CRM – nothing typed twice.

Hands off when it should

Transfers to a live person the moment a call genuinely needs one.

Outbound

Follows up on its own, and closes the loop.

Chases the status for you

Calls out to check on an open case, order or request – no one has to remember to follow up.

Confirms with the customer

Once a status is known, it calls back to verify the outcome – so cases don't go cold.

Scales without shifts

Runs multiple calls in parallel – the capacity of a team, without the hiring.

How it works

Answer. Resolve. Follow up.

01

Answer

The agent picks up on a dedicated number, greets the customer naturally, and understands what they need.

02

Resolve or log

Routine requests are handled end-to-end and logged into your systems; anything complex is handed to a human.

03

Follow up

The agent calls back on its own – to chase a status, confirm an outcome, or close the loop – without anyone lifting the phone.

The platform

Everything a production phone line needs.

TALK

Natural voice conversation

Speaks with customers naturally – not a menu of "press 1 for..." options.

LOG

Automatic logging

Every call is captured and written into your CRM or database as it happens – nothing left to memory.

SYNC

Custom integrations

Built to work with your existing systems – CRM, ERP or internal tools – through a purpose-built integration.

SCALE

Parallel lines

Handles many calls at once, with the capacity of a full team – and scales without hiring or training.

VIEW

Full visibility

A live dashboard shows every call and the status of every case, in one place, for whoever needs to see it.

HANDOFF

Human handoff

Transfers to a live agent the moment a conversation needs a person – it knows its limits.

Global reach

Answers on a local number, wherever you operate.

Inbound and outbound calling already live across these regions, each on a number local to that market – with new regions added as we onboard clients elsewhere.

USAUKEuropePakistanMiddle EastAustraliaAnd more – ask about your region

Never miss another call. Or another follow-up.

Tell us about your call volumes and the systems you need it wired into – we'll scope a pilot around your line.

Book a call
Muhammad Shahzeb, CEO of TechanzyTalk to ShahzebAvailableBook a call

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